Privacy Policy

Last updated: 8 December 2024

This Privacy Policy explains how we at kuponeo.co.uk (the “Site”, “we”, “us” or “our”) collect, use, store and protect personal data when you visit or use our website. We are committed to protecting your privacy and handling your data in a transparent and secure way.

1. Who we are & contact information

Website: https://kuponeo.co.uk/
Email: [info@kuponeo.co.uk]
Company: Rewarden SRL
If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details above.

2. What personal data we collect

Depending on how you use the Site, we may collect:

Identity & contact data: e.g. name, email address, postal address, telephone number — when you sign up, subscribe to newsletters, contact us, or make an order (if applicable).
Transaction data: details of orders you place or attempted orders (if relevant), billing/shipping information, payment confirmations. Note: we do not store full credit-card data ourselves; payment is handled by third-party payment processors.
Technical & usage data: IP address, browser information, device type, pages visited, time spent on pages, referring/exit pages, clickstream data, and other analytics data.
Marketing & communications data: your preferences for receiving marketing communications (if you opted in), and records of communications between you and us.

3. How we collect personal data

We collect data in several ways:

Directly from you — when you submit a form, sign up for newsletters, place orders, contact us, or otherwise provide information.
Automatically — through cookies, analytics tools and other tracking technologies when you browse our Site.
From third parties — e.g. payment providers, affiliate networks, analytics providers, advertising networks (if any), where relevant and permitted.

4. Why we collect data & lawful basis

We use your data for the following purposes:

To provide and manage our service (e.g. process orders, send updates, respond to inquiries).
To improve and optimise our website (e.g. using analytics to understand how visitors use the Site).
To send marketing communications (only if you’ve opted in), including newsletters, offers, updates.
To fulfil legal and regulatory obligations (e.g. record-keeping, fraud prevention).

Our lawful basis for processing personal data includes your consent (for marketing, cookies), contractual necessity (for orders), and our legitimate interests (for improving the Site, analytics, fraud prevention), in compliance with applicable data protection laws (such as UK GDPR and Data Protection Act 2018). Sprintlaw UK+2Sprintlaw UK+2

5. Cookies and similar technologies

We use cookies, tracking pixels, and similar technologies to collect certain technical and usage data (see section 2). These help us with:

Website analytics and performance monitoring
Enhancing user experience (e.g. remembering preferences)
Marketing and advertising (if you consent)

You may be presented with a cookie banner/pop-up when you first visit the Site. You can manage or disable cookies via your browser settings, but this may affect how the Site functions.

6. Who we share data with

We may share your personal data with:

Service providers who help us run the Site: payment processors, hosting providers, email/CRM services, analytics services.
Affiliates or partners, only where necessary to provide the service or when you’ve given consent.
Legal or regulatory authorities, if required by law, or to protect rights, privacy, safety, or property of ourselves or others.

We will not sell your personal data to third-party advertisers for their independent use.

7. International transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place (e.g. standard contractual clauses), in accordance with applicable data-protection laws.

If our processors are located outside the UK/EEA, we will comply with additional legal requirements to protect your data.

8. Data retention

We will retain your personal data only as long as necessary to fulfil the purposes described above (for example, to process orders, manage your account, comply with legal obligations, analyse usage, or send communications). When data is no longer needed, we will securely delete or anonymise it.

9. Security of your data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. For example: data encryption, secure servers, access controls.

However, while we strive to protect your data, no method of transmission or storage over the Internet is 100% secure. So we cannot guarantee absolute security.

10. Your rights as a user

Under UK data-protection laws you have the right to:

Request access to the personal data we hold about you.
Request correction (rectification) of incorrect or incomplete data.
Request erasure (deletion) of your personal data.
Request restriction of processing.
Object to certain types of processing (e.g. marketing).
Request data portability (to receive your data in a structured, commonly used format).
If processing is based on consent, withdraw your consent at any time (without affecting processing carried out before withdrawal).

If you wish to exercise any of these rights, please contact us at the email address provided in Section 1. We will respond within a reasonable timeframe, and no later than statutory deadlines.

You also have the right to lodge a complaint with a supervisory authority, for example the Information Commissioner’s Office (ICO), if you believe we have mishandled your data. DPO Centre+1

11. Children’s data

Our Site is intended for users aged 18 and over. We do not knowingly collect or request personal data from children under 18. If you become aware we have inadvertently collected data from a minor, please contact us so we can delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (e.g. when our services change, or regulations are updated). When we make changes, we will revise the “Last updated” date at the top of this document.

We encourage you to periodically review this page for the latest information.

13. Third-party links

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites — you should check their own privacy policies when you leave our Site.